Every job ends with a call to the customer.
Voice Assistant calls your customer after the service, holds a short, natural conversation and turns the answer into a score. Low scores reach the manager the same day, and every score lands on the scorecard of the person who did the job.
AssistantHow satisfied were you with today’s service? Please score it from 1 to 5.
CustomerVery good, I’d say five. They were a little late, though.
AssistantThank you. I’ve recorded a score of 5 and noted the late arrival.
Listen to a sample call.
The assistant speaks fluently, waits when it is interrupted and pulls the score and the complaint out of an open-ended answer. When the call ends, everything is already in the panel.
Never talks over people
If the customer interrupts, it stops and listens.
Privacy notice first
Every call opens with a short personal-data notice.
Honest about being AI
Asked “are you human?”, it says clearly that it is an AI.
Hello, I’m the satisfaction assistant calling on behalf of Sample Inc. I have a few short questions about our service on 2 November 2026. Am I speaking with Murat Demir?
Merhaba, ben Örnek A.Ş. adına arayan memnuniyet asistanıyım. 2 Kasım 2026 tarihli hizmetimiz hakkında birkaç kısa sorum olacak. Murat Demir ile mi görüşüyorum?Yes, speaking. Go ahead.
Evet, benim. Buyurun.Thank you, Mr Demir. How satisfied were you with the service Emre Aydın carried out on 2 November? Please give a score from 1 to 5, where 1 is the lowest and 5 the highest.
Teşekkür ederim Murat Bey. 2 Kasım tarihinde Emre Aydın’ın gerçekleştirdiği hizmetten ne kadar memnun kaldınız? Lütfen 1 ile 5 arasında bir puan verin; 1 en düşük, 5 en yüksek.It was very good, I’d give it a five. They just arrived a little late.
Gayet iyiydi, beş verebilirim. Sadece biraz geç geldiler.Thank you, I’ve recorded your score of 5, and noted your comment about the late arrival.
Teşekkür ederim, 5 puanınızı kaydettim. Geç gelinmesiyle ilgili görüşünüzü de not ettim.The personal-data notice at the start of the call is not included in this sample.
From “we think they’re happy” to knowing.
Teams work in the field every day, but after the job almost nobody asks the customer how it went.
You enter the job. The assistant does the rest.
Enter the job
Pick the customer and the technician who did the work.
Customer is informed
A short notification message is sent right away.
The right moment
The call is planned around working hours and public holidays.
The assistant calls
A short interview — or a written answer from a link.
Results in the panel
Score, comment, transcript and the technician’s scorecard.
More than a call: a panel that manages satisfaction.
It calls by itself
At a suitable hour, based on your working hours and public holidays.
Natural, in any language
It speaks fluently, in the language your customers use.
Answers in writing too
Customers who prefer not to talk answer from a link in a message.
Understands open-ended answers
From “very good, just a bit late” it takes the score and the subject of the complaint.
Alert on low scores
The manager is told at once — before the customer is lost.
Technician scorecard
Every score goes onto the scorecard of the person who did the job.
A “today” list
Low scores, late jobs and customers to call back, in one list each morning.
On behalf of your company
The panel carries your logo and the assistant introduces itself with your company’s name.
Ready-made question sets
For service, installation, visits and delivery — or write your own.
What the manager sees.
Screens from the program with sample data (Turkish edition). Tap a screen to enlarge it.
Any business that serves customers.
The panel uses the vocabulary of your trade.
Respectful to your customer
A personal-data notice opens every call. Anyone who says “don’t call me” is never called again. It says it is an AI when asked, and respects working hours and public holidays.
Careful with your data
Listening to a recording requires a reason and a password. Every action in the panel is kept in an audit log, and each company sees only its own customers.
Questions people ask.
Does the customer know it is an AI?
Yes. It introduces itself as the satisfaction assistant calling on behalf of your company, and when asked “are you human?” it says plainly that it is an AI.
What about customers who don’t want to talk?
They answer in writing from a link in a message. Anyone who says “don’t call me” is not called again.
Which languages does it speak?
It talks fluently and naturally in the language you choose; we agree on it during setup.
Can we write our own questions?
Yes. Ready-made sets are available for service, installation, visits and delivery; edit them or add your own.
When does it call?
At a suitable time that respects your working hours and public holidays. You set the hours.
Do we need to install anything?
No. The panel opens in a browser; you start by adding your logo, customers and staff.
How is it priced?
By the size of your business and your monthly number of calls. Contact us for a quote.
Hear your customer after every job.
We’ll show you Voice Assistant live, with your own question set.
- Set up with your own question set
- A sample satisfaction call with your own questions
- Scores, comments and scorecards in the panel